Business Profile

We strive to demonstrate our passion for our customers and sporting in everything that we do. Ensuring that this passion is reflected in affordable prices, quality goods, and true service for all, can sometimes be challenging. However, we are guided by several core principles, which help us build and grow a business that is truly oriented towards serving our customers' every need. We therefore commit to:

  • Ensuring quality in everything we do. By spreading this idea organization-wide, starting at the products we offer, and continuing into our sales staff, management, and even our web site, we help ensure the best possible customer experience. This is enhanced still more by our open communication policy — we would love to hear from you with your comments, regardless if they are positive or negative!
  • Ensuring affordable prices for our customers. We believe that our customers deserve the best value we are able to offer, every time they do business with us. One of the ways we achieve this goal is by utilising the buying power of our Sportspower chain.
  • Ensuring the growth and development of our staff. Ours is a business that is truly about serving people, so it only makes sense that we encourage and foster the growth and development of our people, too. We implement this value in a variety of ways, such as offering comprehensive staff training options, maintaining a very positive work environment, ensuring our open communication policy applies to all of our staff, too, and by having our management take an active role in the day-to-day operation of our stores.
  • Ensuring that we always offer friendly, courteous, knowledge-laden service for all of our customers. In today's world, it's not just enough to provide good customer service, which is why we strive for the exceptional — ensuring every customer experience is not just friendly and courteous, but also empowers our customers with our staff's knowledge of styles, trends, and technology. Whether you wish to look great, or be perfectly equipped (or both!), we strive to make sure this is possible!
  • Ensuring we demonstrate professionalism and ethics in all of our actions. For us, running a healthy, sustainable business is not possible without ensuring we uphold professionalism and ethical business practices in everything we do.